Shipping Policy
We strive to process and ship all orders as quickly as possible. Please allow 1-3 business days for order processing before shipment. Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Methods & Delivery Times
- Standard Shipping: 3-7 business days
- Express Shipping: 2-3 business days
- International Shipping: Delivery times vary depending on destination (typically 7-14 business days).
Shipping times are estimates and may be affected by carrier delays or customs processing for international orders.
Shipping Rates
Shipping costs are calculated at checkout based on weight, destination, and selected shipping method. Free shipping may be available for qualifying orders.
Order Tracking
Once your order is shipped, you will receive a tracking link to monitor your package. If you encounter any issues with tracking, please reach out for assistance.
Returns & Exchanges
We want you to love your purchase! If you’re not completely satisfied, you may return or exchange eligible items within 14 days of delivery.
Return Conditions
- Items must be unworn, unwashed, and in original condition with tags attached.
- Proof of purchase is required.
- Final sale items (e.g., clearance, promotional items) cannot be returned or exchanged.
Return Process
- Submit a return request within 14 days of delivery.
- Once approved, you will receive return instructions.
- Pack the item securely and ship it back using a trackable method.
Refunds
- Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
- Original shipping fees are non-refundable.
- Exchanges are subject to availability.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery for assistance.